Shipping policy

Shipping Policy

At Hairo, we are committed to delivering your order quickly and safely. Please review our shipping details below.

Shipping Timeline

We process and ship orders within 1-2 business days. Once your order is dispatched, delivery typically takes 7-15 business days, depending on your location and carrier conditions.

Shipping Regions

We currently ship to most countries worldwide. Shipping costs and delivery times vary by destination. You will see the exact shipping cost during checkout based on your address.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to monitor your package's journey in real-time through our carrier's tracking system.

International Customs and Delays

For international orders, customs clearance may cause additional delays beyond our control. Import duties, taxes, and customs fees are the responsibility of the recipient. Hairo is not liable for delays caused by customs procedures or local regulations.

Shipping Issues

If your order does not arrive within the expected timeframe, please contact us at hairosupport@gmail.com with your tracking number. We will investigate and work toward a resolution.

Undeliverable Packages

If a package is returned as undeliverable, we will notify you. Reshipping fees may apply depending on the circumstances.

For shipping inquiries, contact: hairosupport@gmail.com